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Policies and Procedures

Our Return Policy

At The Homeopathic Symposium we feel you deserve the highest quality services and products at affordable pricing. We continually strive to provide both to our customers in a prompt, courteous and professional manner. If you are not satisfied with our products or services, proceed in the following manner:

Direct all inquiries to 1-800-600-1024.
You may return non-used products and services sold by HS with 30 days of purchase.
Your purchase price will be refunded to your credit card minus a 5% handling fee.
You may cancel your subscription at any time. Unused points do not expire and may continue to be utilized to watch Interactive Video cases and Multimedia Tutorials even after your subscription expires.

End User Agreement

This web site ("Homeopathic Symposium") is for general health information only. This website is not to be used as a substitute for medical advice, diagnosis or treatment of any health condition or problem. Users of this web site should not rely on information provided on this web site for their own health problems. Any questions regarding your own health should be addressed to your own physician or other health care provider.

The Homeopathic Symposium makes no warranties nor express or implied representations whatsoever regarding the accuracy, completeness, timeliness, comparative or controversial nature, or usefulness of any information contained or referenced on this web site. The Homeopathic Symposium does not assume any risk whatsoever for your use of this web site or the information contained herein. Health-related information changes frequently and therefore information contained on this website may be outdated, incomplete or incorrect. Statements made about products have not been evaluated by the Food and Drug Administration. Use of this web site does not create an expressed or implied physician-patient relationship. You are hereby advised to consult with a physician or other professional health-care provider prior to making any decisions, or undertaking any actions or not undertaking any actions related to any health care problem or issue you might have at any time, now or in the future.

In using this web site you agree that neither The Homeopathic Symposium nor any other party is or will be liable or otherwise responsible for any decision made or any action taken or any action not taken due to your use of any information presented at this web site.

A Special Note on the Issue of Patient Confidentiality:

This site contains video material of actual patients speaking intimately about real life situations. Out of respect for their privacy, you agree that you will not discuss this material with anyone outside of the medical field, or view these videos in a setting where they can be seen or heard by others. Unless otherwise arranged with The Homeopathic Symposium, you agree to view this material alone. All video and multi-media tutorial material is copy-write protected and may not be copied either for private use or to be redistributed in any way. To do so violates our patient confidentiality agreement and may initiate legal action.

System requirements for Viewing Homeopathic Symposium Interactive Modules:

To bring streaming video cases and interactive "mentor modules" to your computer, The Homeopathic Symposium combines some of the latest and most advanced Internet technology available. Upgrading to the most recent versions of important software will help ensure that the streaming videos work properly.

Please note: At times, interrupted video streaming may be due to issues involving your local internet cable access. You should use the preview videos to test your computer's ability to receive streaming video before subscribing to the site. If you need help getting this to work, contact our technical support at: 1 (800) 600-1024.

Please take a moment to review the following list to make sure your computer has what is needed:

Browser: Microsoft Internet Explorer 5.0 and above

Macromedia Flash 6.0 or higher

Real Media Player 2.0 or higher

Connection Speed: High-speed Internet, Cable or DSL

Screen Resolution: Minimum 800 x 600, Optimal 1024 x 768 with tool

bars hidden

Windows

Intel Pentium II (or equivalent) 300MHz processor or faster
Microsoft Windows 98 SE, Me, 2000, or XP
Microsoft Internet Explorer 5.0 or later
64 MB free available system RAM
50 MB of available disk space

Macintosh

Apple Power Mac G3 or higher
Apple Mac OS X 10.1.5, 10.2.5, or higher
128 MB free available system RAM
60 MB of available disk space

Privacy Statement

The Homeopathic Symposium pledges to protect the privacy of all of our registered users. The Homeopathic Symposium registration form requires users to give us contact information (like their name and e-mail address), demographic information (like their ZIP code). There is no financial information collected.

We use contact information from the registration form for internal purposes, to send the user news, information about new Homeopathic Symposium site features, services or updates and information about our company.

We maintain physical, procedural, and electronic safeguards designed to protect your information. We require other companies that help us serve you to keep your information secure and confidential.

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.

It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

Delivery, Timing and Materials Statement

After registering through The Homeopathic Symposium Website, please allow two business days for approval and access to The Homeopathic Symposium Learning Center.

Within the Learning Center you will find interactive Video Cases and Multimedia Tutorials which you can view via a Web browser. All materials will be received and viewed online with identification and password.